General FAQs
We were founded to move away from the traditional high-volume model and focus on a “Quality First” approach. Our agency is built on a foundation of professional standards and an “open door” brain trust of over 55 years of combined experience. We provide a white-glove experience where education and integrity are at the forefront of every transaction.
While our reach extends across the region, we have physical offices in Pittsford, Canandaigua, and Newark. Our agents are experts in the Monroe, Ontario, and Wayne County markets, as well as the surrounding Finger Lakes area.
You can reach out to us via our Contact Page, call or text us at (585) 362-6810, or stop by one of our three office locations. We’ll match you with an agent whose specific expertise aligns with your goals.
For Buyers
We base our process on education. We start by helping you navigate the complexities of the market, from financing and pre-approval to identifying the right property and negotiating the best terms. Our goal is to remove the “unknowns” so you can make confident decisions.
In most traditional residential transactions, the seller pays the commission for both the listing agent and the buyer’s agent. This means you get professional representation and expert negotiation at no direct cost to you. We will review all standard operating procedures and disclosures with you during our first meeting.
For Sellers
We leverage a combination of strategic pricing, high-end photography, and targeted digital marketing to ensure your home reaches the right audience. Our founders include specialists in branding and technology, ensuring your listing stands out in modern search tools and social platforms.
Our advisors perform a comprehensive Comparative Market Analysis (CMA) that looks at recent sales, current market trends, and unique features of your home. We focus on “creating the market” through precision pricing to maximize your return.
For Prospective Agents
We provide a platform for high-caliber agents to grow their businesses within a culture of inclusion and growth. You’ll have access to coaching, training, and a collaborative environment where the partners’ 55+ years of experience are shared freely.
From marketing strategy and technology tools to administrative operations and mentorship, we provide the foundation you need to elevate your client experience and scale your personal brand.